FIRST STEPS IN CASE OF EMERGENCY
- an excursion, trip or outing
- a weekend spent with the other parent
- a vacation spent with the other parent
and is now held back in another country and parental authority is exercised
- by both parents jointly
- or the left behind parent, then, the following applies to you.
You will find below a brief overview of possible first step in case of an emergency.
You can call the ISS (022 741 67 00 and 044 366 44 779) Opening hours Monday to Friday 9h-12h30 and 14h- 17h30). A caseworker will assess the steps to take in a specific case and help establish priorities.
You can contact "Missing Children Switzerland ", an organization providing a hotline and guides families in the first steps to take when a child is missing. Missing Children works in partnership with the police and other private organizations and may eventually provide support in the search for a missing child by public awareness actions. Tel. 0848 116 000 (24h/24h - 7/7)
You may file a criminal charge with the police by calling 117 or directly at a police station so they can implement a search in Switzerland and internationally (via INTERPOL).
The following information is particularly useful :
Name, date of birth and nationality of the missing child and the other parent
- Name, date of birth and nationality of the missing child and the other parent
- Description of physical appearance (hair color and eye color, height) with photo if possible
- Description of the missing child’s clothes
- Specific physical marks
- Features such as earrings, braces or glasses
- Description of the other parent
- Information about the whereabouts of the alleged other parent
You can contact the Federal Office of Justice. If the child has been abducted to a country linked to Switzerland by an international convention, the central authority for international child abduction can apply for return, even weeks or months after abduction of the child. However, it is recommended to make immediate contact with the central authority in order to learn about the steps to take.
ContactFederal Office of Justice Central Authority for International Child Abduction Bundesrain 20 CH -3003 Bern T +41 31 323 88 64, F +41 31 322 78 64 - website